Nominations for the AGCCP Award of Distinction are now being accepted with this year’s award focusing on Innovation in Technology. The 3rd Annual AGCCP Award of Distinction will be given to the contact center that shows a commitment to moving the contact center towards excellence through innovations in technology. The “Award of Distinction” will shine a light on the center that has developed or introduced innovative technology or has used technology in creative ways to increase agent productivity, use data more effectively, and/or strengthen relationships with their customers. Innovation and creativity are drivers that create better ways for customers to interact with their government. This award will recognize the discovery, collaboration and implementation of this innovation and the substantial and positive impact their support has on the contact center.
Submit your completed application by March 4, 2016.