Attend
Each year, the AGCCP conference offers new and exciting ways for public sector customer service and Contact Center leaders to grow professionally. Mark your calendar for
November 10th - 13th, 2025, and prepare to connect, learn, and unite as we work together to break down barriers and create a more seamless and effective service experience for the citizens we serve. This year’s AGCCP Annual Conference is a must-attend event for anyone committed to delivering exceptional service in government!
Register Now! |
Sponsors Register Here!
Engage
Make the most of your AGCCP experience and learn about conference highlights and activities available to you. Hear from our speakers and numerous sponsors. Network with like-minded professionals during our engaging activities and workshops!
Learn
Dive into our conference sessions where our peers, customers, sponsors, and partners share professional insights and industry trends. There’s something for everyone: sponsor areas, impactful speaker presentations, annual Award of Distinction and Award of Excellence recipients, interactive pulse surveys, networking, Learning Labs, and more!
Award of Distinction
Inspiring government professionals to provide exceptional customer service experiences. Nominate your contact center for this prestigious award. The Award of Distinction exemplifies the spirit of customer service. It shines a spotlight on remarkable accomplishments that seek to build trust in government and inspire people to consider careers in customer service.
To find out more about our Award of Distinction - CLICK HERE
Award of Excellence
Demitra (Dee) H. Crayton was the Founding Member and President of the Association of Government Call Center Employees (AGCCE) now Association of Government Contact Center Professionals (AGCCP). Dee lived her life to the fullest as a leader with Distinction. Through her 20 year career in management she focused on teaching and helping others reach new heights, grooming others for leadership roles, unifying teams, developing new ideas and persevering through challenges. AGCCP honors Dee's legacy by recognizing an individual who displays these attributes in their Contact Center and on their teams. Please nominate an individual excelling in the areas of leadership, mentorship, unity, innovation and perseverance.
To find out more about our Award of Excellence - CLICK HERE
Become a Sponsor
Our conferences offer a unique opportunity for partners to showcase their products and solutions with decision makers and industry influencers that build relationships that will last a lifetime. Check out our Sponsorship levels! Become a sponsor today! To learn more, email us at
Sponsor@AGCCP.org or register at
2025 AGCCP Conference Sponsors
Ready to Go?
We look forward to seeing you at our next annual AGCCP Conference! Register Now! Have questions? Please email us at
Conference@AGCCP.org for more information.
Still Deciding? Attending AGCCP’s annual Customer Service conference is essential for several key reasons.
Check out these great benefits to attending!
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