HomeAward of Distinction

Honoring our Award of Distinction Recipients:

2026

Congratulations to Anne Gannon and the Palm Beach County Tax Collector's Office

The 2026 Annual AGGCP conference theme of accountability and human connection focuses on these critical aspects of customer care. Connecting with residents and meeting their needs is always important, but it equally as important to provide excellent service when providing the connection between revenues and service.

The Palm Beach County Tax Collector's Office steps up to meet this role admirably, which is why we are excited to announce them as the AGCCP 2026 Award of Distinction Winner!

This office is led by Anne Gannon, where she is currently serving her sixth term as the Constitutional Tax Collector in Palm Beach County. Elected in 2006, she saw an opportunity to revamp an antiquated bureaucracy into a top-notch client-driven service agency. Through this commitment, the Office has seen an increase in revenues collected and delivery of excellent customer service.

Congratulations again to the Palm Beach County Tax Collector's team, and thank you for all you do for your residents!

2025

Congratulations to Tacoma Public Utilities!

2025's theme called us to remember that true greatness in service is born from a shared spirit of unity. When we unite as one team, driven by empathy and collaboration, we build meaningful 's relationships and unforgettable experiences. Through this collective strength, we not only fulfill but exceed the needs of those we serve, inspiring trust, hope, and lifelong loyalty.

We are thrilled to celebrate Tacoma Public Utilities for receiving the AGCCP 2025 Award of Distinction. This prestigious recognition honors their unwavering commitment to equity and compassion, values that shine through in every aspect of their work.

The TPU team truly embodies their NorthStar mission: equity and compassion in action, ensuring that all members of the community, especially limited-income households, receive the support and services they need.

Want to learn more about the incredible initiatives making a difference?

✅Watch the recorded webinar to discover how TPU is leading the way in serving limited-income households.

✅ Meet the team members who make this important work possible.

Congratulations again to Tacoma Public Utilities for this well-deserved honor!

Congratulations to Las Virgenes Municipal Water District, our 2024 AGCCP Award of Distinction Winner!

Sustainability Garden, Free Compost, Free Recycled Water Station

Innovated ways to assist citizens in water conservation

Customer Service Field Reps Provide: AMI network with 21 gateways, Leak alerts (estimated 95.66 million gallons of water saved, Customer home visits, Watersmart monthly reporting, Cross connection inspections, Backflow inspections, Lead and copper testing, Service line inventory

Customer Service Office Team Processed: 1023 Penalty letters13 over budget disconnections, 546 Install flow restriction device notifications, 8 Flow restrictors installed, 221 Leaks identified, 371 Disconnections (Non-Pay), 5,638 Service orders

Serving You & Uplifting Our Profession

Honoring our Award of Distinction Recipients: