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Thank you to our 2024 Conference Sponsors



We are deeply grateful for the support of our corporate sponsors. By supporting the 2024 AGCCP conference, these companies enable government contact center professionals to share best practices, solve problems and learn about the latest technology affecting our industry. In a very real way, these sponsors are helping to enhance the customer and employee experience. 

Become a sponsor today!  
Sponsor Registration. Register Now!
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Sponsorship Guidelines

To learn more, email us at Sponsor@AGCCP.org.




 

Verint

Verint helps citizens deliver boundless citizen engagement across federal/national, state, regional and local governments. This platform helps you reach the right citizens with the right support, efficiently and cost-effectively. Verint also delivers insights from every citizen experience in one unified view, giving you key information to take action that improves service uptake and citizen satisfaction. Visit Verint today!

PLATINUM SPONSOR

   
Vertical Communications is a leading provider of unified communications and voice applications solutions. Vertical can help improve and enhance the constituent experience with chatbots and virtual agents to provide self-service capabilities. Vertical specializes in working with state, local, and education entities. Vertical makes it easy for governments to maximize their resources and deliver the great customer experiences constituents are demanding. Learn more about Vertical Communications today! We want to hear from you! Take Our Survey

GOLD SPONSOR


 A Knowledge Management software uniquely designed for the modern workplace. ProcedureFlow simplifies the way employees navigate organizational processes to accelerate proficiency. Our improved process flows allow you to create, organize, update, share, and track procedures for easier end-to-end management. ProcedureFlow digitizes your operations to create a single source of truth for company processes. This allows employees to access the information they need in a highly consumable, visual, and easily updatable format. With ProcedureFlow, companies can create a high performing culture by improving training and proficiency and boosting employee confidence from day one. Learn more about ProcedureFlow today! Discover the financial impact of your agents' time to proficiency by using our ROI Calculator.

GOLD SPONSOR


Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. Accenture's mission is to deliver on the promise of technology and human ingenuity, helping clients become the next and best versions of themselves. Accenture’s 311 CRM Solution, built on Salesforce, integrates engagement with your customers and citizens via websites, mobile apps, departmental customer service and call centers (where appropriate) over a single, social-ready platform. Visit Accenture today! 

GOLD SPONSOR 
 


 Salesforce is a leader in customer relationship management solutions that brings government and citizens together. Salesforce government CRM helps agencies build stronger connections between citizens, employees, governments, services, and the information they all need. It's one integrated CRM platform that gives all your departments — including HR, governance, program management, services, or operations — a single, shared view of every customer, citizen, or constituent. Learn more about Salesforce today!

SILVER SPONSOR

 

As a longtime partner to Government, Motorola provides platforms and cloud solutions that help improve worker productivity and constituent services. Software applications are designed to help agencies automate and streamline citizen service delivery to improve performance management and citizen satisfaction. Motorola is helping people be their best in the moments that matter. Visit Motorola Solutions Today!

BRONZE SPONSOR

 
Zencity is the platform for community trust, purpose-built for government.  By putting comprehensive and proactive community input tools, sophisticated analytics, and expert support at their fingertips, we empower government and public safety leaders with the data to make more confident, transparent, and effective decisions that earn residents’ trust. More than 350 government agencies use Zencity every day, from Los Angeles, Chicago, and Harris County, TX to Greensboro, NC, Ft. Lauderdale, and DeLand, FL. Learn more about Zencity today!

BRONZE SPONSOR

 

NebuLogic specializes in delivering cloud-based digital transformation solutions in Service, Process, Policy, Sales, Marketing, and Social Automation verticals. Continuous innovation and enhanced customer experience are the two cornerstones of NebuLogic’s SMART® CRM Cloud solutions designed for the government customer service industry. NebuLogic’s SMART® CRM Cloud solutions deliver consistent customer service across every touchpoint, improve service team productivity, and foster teamwork and collaboration across customer service center. To know more, visit NebuLogic today.  


BRONZE SPONSOR

 

Driven by innovation, GOGov offers a suite of solutions tailored for local governments of all sizes. From Citizen Requests Management (CRM) to Code Enforcement, Online Permitting, and Branded Mobile Apps, our comprehensive offerings aim to transform how citizens and municipalities connect. With a deep commitment to user-friendly design, efficiency, and outstanding customer service, GOGov is paving the way for modern, responsive, and tech-savvy local governments. Visit GOGov Today!

BRONZE SPONSOR
 


Catalyst is a technology consulting firm specializing in delivering innovative solutions for the public sector. With expertise in CRM, case management, and digital transformation, Catalyst helps government agencies and organizations streamline operations, enhance service delivery, and optimize user experiences. As a Minority Business Enterprise (MBE), Catalyst is committed to diversity and excellence, partnering with a wide range of stakeholders to implement scalable and impactful solutions. The Catalyst team leverages cutting-edge technology to create sustainable, customized systems tailored to our clients' unique needs. Visit Catalyst today!

BRONZE SPONSOR

Promise Network Inc. (“Promise”) is a technology company that modernizes and humanizes public services payments. Each year, millions of individuals face significant consequences for the failure to pay public services debt, including utilities, taxes, fees, parking citations, etc. Inevitably, non-payment leads to economic consequences that most significantly affect lower income households. Promise developed the PromisePay Platform and the Promise Relief portal to offer affordable solutions to low income households, enhance engagement and participation in debt relief programs, and help utilities and government agencies recover more revenue thereby serving all members of their communities.  Visit Promise today!  

BRONZE SPONSOR

Catalis delivers fully integrated solutions for government that streamline workflows, save time, and improve public engagement. With industry-specific support, they help government agencies remain at the forefront of technology. Their leading 311/CRM solution helps call centers and municipalities across North America modernize the way they handle requests from the public while providing transparency to communities. Learn more about Catalis today!

BRONZE SPONSOR

Medallia is the pioneer and market leader in customer, employee, citizen, and patient experience. As the leading enterprise experience platform, Medallia Experience Cloud is the mission-critical system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IoT, social media, and corporate-messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities, and drive revenue-impacting business decisions, providing clear and potent returns on investment. For more information, visit Medallia today! 

 BRONZE SPONSOR

Granicus brings governments closer to the people they serve — driving meaningful change for communities around the globe With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. Learn more about Granicus today!

BRONZE SPONSOR