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Thank you to our 2021 Conference Sponsors


We are deeply grateful for the support of our corporate sponsors. By supporting the 2021 AGCCP conference, these companies enable government contact center professionals to share best practices, solve problems and learn about the latest technology affecting our industry. In a very real way, these sponsors are helping to enhance the customer and employee experience.

Motorola Solutions

Motorola Solutions is a leading provider of mission-critical communication solutions for Public Safety and transforming government service delivery for Public Service.

As a longtime partner to Government, Motorola provides platforms and cloud solutions that help improve worker productivity and constituent services. Our software applications are designed to help agencies automate and streamline citizen service delivery to improve performance management and citizen satisfaction. We are helping people be their best in the moments that matter. Click here to learn more about Motorola Solutions.

Qscend Technologies, Inc.

QScend Technologies, Inc., is an industry leader in CRM/311 software for local and county governments. Government entities and 311 call centers across the country use our citizen request management software (QAlert) to improve citizen service, increase efficiency, re-engineer processes, and measure performance. Click here to learn more about Qscend Technologies, Inc


Citibot makes government customer service more efficient, more accessible, and more responsive to all citizens through our interactive text message platform.We leverage AI to help contact center staff to do less menial work so that they can do more meaningful work and solve more problems for residents.  We care your community, and we want to make government customer service easy!

Catalyst Consulting Group, Inc.

For the past 27 years, Catalyst has leveraged technology to transform and improve the way municipalities deliver services to their constituents. Most recently, Catalyst worked with the City of Chicago to modernize the city’s 20-year-old 311 system. The cloud CRM solution improved departmental business processes by moving the city from manual processes to digital, and also brought automated service request updates, a native mobile application, and an interactive community portal to Chicago residents. Click here to learn more about Catalyst Consulting Group, Inc.



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