We are deeply grateful for the support of our corporate sponsors. By supporting the 2023 AGCCP conference, these companies enable government contact center professionals to share best practices, solve problems and learn about the latest technology affecting our industry. In a very real way, these sponsors are helping to enhance the customer and employee experience. If you are interested in partnering with AGCCP at our next event, please contact us at firstname.lastname@example.org.
Salesforce is a leader in customer relationship management solutions that brings government and citizens together. Salesforce government CRM helps agencies build stronger connections between citizens, employees, governments, services, and the information they all need. It's one integrated CRM platform that gives all your departments — including HR, governance, program management, services, or operations — a single, shared view of every customer, citizen, or constituent. Learn more about Salesforce today!
Incapsulate helps organizations realize true digital transformation by specializing in cloud-based technologies, digital analytics, and mobile solutions. A leader in Salesforce-based 311 CRM Solutions, they are helping cities better serve their citizens and engage their communities through intuitive design, streamlined workflows, and real-time analytics. Learn more about Incapsulate today!
eGain is a leader in knowledge-powered automation platform solutions for customer engagement. As an expert in serving customers consistently across touchpoints, streamlining content authoring and management, measuring, managing, and optimizing service operations, and personalizing dashboards and reports, eGain is meeting the needs of government and businesses. Learn more about eGain today!
Citibot makes government customer service more efficient, more accessible, and more responsive to all citizens through their interactive text message platform. They leverage AI to help contact center staff to do less menial work so that they can do more meaningful work and solve more problems for residents. Citibot cares about your community, and makes government customer service easy! Learn more about Citibot today!
Knowledge Powered Solutions / Knowledge Management Systems
Enabling organizations to capture, share and search information. A Knowledge Management System which is simple to use, simple to administer. Learn more about KPS today!
Catalis provides an affordable and effective CRM/311 software solution. Hundreds of government entities and call centers across the country utilize this citizen request management software to improve citizen service, increase efficiency and effectiveness, re-engineer processes, and measure performance. Learn more about Catalis today!
2023 Conference Sponsor Registration