Attend
Each year, the AGCCP conference offers new and exciting ways for public sector customer service and contact center leaders to grow professionally. This year, we will be back together, in person, at the beautiful Gaylord Opryland Resort in Nashville, TN. We will once again be conducting rapid demos, group sessions, learning labs, offering networking opportunities, and celebrating our successes! REGISTER NOW
Engage
Make the most of your AGCCP experience and learn about conference highlights and activities available to you. Network with like-minded professionals during numerous engaging activities and workshops.
Hear from our speakers, numerous sponsors, and the annual Award of Distinction winner. Also, you will not want to miss the presentation of our 1st Annual Dee Crayton (sorry cannot remember exact title). Everyone that knew Dee, knows how passionate she was about leadership training and in her honor, we want to ensure that our most promising contact center professionals train and grow as leaders in our profession.
Award of Distinction
Nominate your contact center for this prestigious award. The annual recipient receives the distinguished award and title of AGCCP Award of Distinction Winner! The winner also receives one complimentary conference registration, the opportunity to share the journey to success during a live presentation on the first day of the conference, and a spotlight section on the AGCCP website.
CONGRATULATIONS to our 2021 AWARD OF DISTINCTION WINNER
Sarasota County Contact Center
To find out more about our Award of Distinction program - CLICK HERE
Dee Crayton Award
We are pleased to offer the Dee Crayton Award of Excellence honoring the leadership legacy of Demetra (Dee) H. Crayton, founding member and past Chair and President of AGCCP. The recipient of this award should strive for excellence in mentoring, leadership, unity, innovation and perseverance within their organization and throughout their career. More information coming soon.
Learn
Dive into our conference sessions where our peers, customers, sponsors, and partners share professional insights and industry trends. There’s something for everyone: sponsor areas, impactful speaker presentations, networking, learning labs, and more!
Become a Sponsor
Our conferences offer a unique opportunity for partners to showcase their products and solutions with decision makers and industry influencers, and build relationships that will last a lifetime. To inquire about the various levels of sponsorship opportunities, email us at Sponsor@AGCCP.org. SIGN UP NOW
Ready to Go?
We look forward to seeing you at our next annual AGCCP Conference. Please email us at Conference@AGCCP.org for more information.
Past Conferences
To view a list of our past conferences and photo gallery - CLICK HERE
Special Recognition to the CITY OF NASHVILLE
A huge thank you to the City of Nashville for hosting our 1st in person conference post-pandemic! While the past few years has taught us new and innovative ways to network and share our stories virtually, which we plan to continue year round, there is just something special seeing old friends and meeting new ones in person and catching up on the latest trends face to face.