The 5th Annual AGCCP Award of Distinction will be given to the contact center that shows a commitment to PEAK CUSTOMER EXPERIENCE. The Award of Distinction will shine a light on the center that has developed or introduced a program demonstrating how a contact center provides peak customer experiences in their community. Your peak customer experience discussions may take many forms from engaging your team, innovative ways your customers and center interact, to training or coaching for peak results including obstacles and outcomes. This award will recognize the discovery, collaboration and implementation of these innovations and efforts that impact your customer experience.
Qualifications for nomination of your contact center:
- Clearly identify what you are doing to give the best experiences to your customers.
- Explain how the initiatives promote peak customer experiences. (350 words maximum).
- Optional – – Include any supporting documents such as testimonials or statistics. All references of location will be redacted prior to review by the judging panel.
Applications are due March 2, 2018. Apply Now